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AAA Solution (Smart Guard - Bandwidth Management System) | N/A |
AAA Solution (Smart Guard - Bandwidth Management System)--Smartguard is the complete tool for anyone wanting to manage Internet, Bandwidth & Network security. It's a multi-function tool which is user friendly. It provides network security & bandwidth management by incorporating Firewall, Virus Scanning, Anti Spam & Manage Traffic by IP Addresses, Ports, Packages and more. Smartguard is a complete solution for Internet Management. The solution is best suited for networks of : Enterprises, Corporates, Institutes, Hotels, ISPs and Cable Operators. |
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B.O.O.S (OSS/BSS) | N/A |
B.O.O.S (OSS/BSS)--B.O.S.S bridge the gaps between business and operation, boosting the experience with converged services and reliable operations. Our flexible and comprehensive offering allows fast introduction of innovative services as well as generation of additional revenue based on insights gained from customer behavior. The portfolio covers the full scope of B.O.S.S elements, while providing optimum value for money.The main aim is to reduce cost with fewer resource to accommodate growth, change management & reduce complexities. B.O.S.S is 12 years old product have so much experienced to be working with wire line & wireless, Internet service provider, cable operators & Enterprises. |
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Smart OMS (Order Management System) | N/A |
Smart OMS (Order Management System)--Smart OMS is an electronic system developed to execute securities orders in an efficient and cost-effective manner. Many companies use OMS for tracking the progress of each order throughout the system. Smart OMS is an important module of the BOSS(Business Operation Support System) solution. Smart OMS manage client master, Lead manage ment, easibility Management, order management, product management, User Manage ment. Channel Sales Management, Rights Management, TAT/Escalation Management, Provisioning Management. Document Management, Reports etc. It helps you tackle various business challenges by helping you establish and execute orders in the quickest possible manner. |
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Smart BMS (Billing Management System) | N/A |
Smart BMS (Billing Management System)--Smart Billing the core module of the BOSS (Business Operation Support System) solutions suite. As the central point of control, billing manages the core business information such as product catalog management, customer management, rate management, customer taxation and customer financial accounting, Invoice Management, Payment management. Debit Note management, Credit Note Management, Multiple Currency Support, Dual Ledger. Smart Billing engine provides unparalleled flexibility to setup any kind of product, product packages, any kind, user defined rating structures, tax rules, user defined that can manage any business operation involving metered charges, recurring charges, event based charges and ad-hoc charges. Smart Billing is service agnostic and allows any type of service offering and business model, through one unified platform. It fully supports both prepaid and postpaid business models. |
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Smart Inventory (Inventory Management System) | N/A |
Smart Inventory (Inventory Management System)--The Inventory Management software module provides real-time access to available inventory, inventory in transit, reorder quantities, and inventory costs so you can efficiently manage your distribution process to improve customer satisfaction while maximizing profits. Smart inventory management software is a key component of the Distribution Suite and is integrated with the Financial Suite as well as the Order Management and Purchasing Management modules. |
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Smart CRM (Helpdesk Solution) | N/A |
Smart CRM (Helpdesk Solution)--Thanks for calling message is not enough today. We assure your customers we have a process that not let go your customer complaints into black hole. Smart CRM will automatically generates easy follow instructions to submit complaints and a way to monitor and follow up the same. The process intelligent enough to notify the effected persons. We not only help you in improvement of your support and maintaining low cost for support but also increasing your customer satisfaction and retention. Whether its on IVR/SMS or Email alerts our escalation system assures your customer gets required and appropriate support from your company. |
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Smart HRM (Human Resource Management) | N/A |
Smart HRM (Human Resource Management)--Smart HRM is the management of an organization's workforce, or human resources. It is responsible for the attraction, selection, training, assessment, and rewarding of employees, while also overseeing organizational leadership and culture and ensuring compliance with employment and labor laws. Employees are the most valuable asset in any organization. To ensure the best candidates are hired and managed to the best of their ability, companies spend a great deal of time and resources recruiting, interviewing, and processing HR reports and requests. With the implementation of Smart HRM, companies can drive out time-consuming processes and inefficiencies through automation so they can leverage their most important asset: their people. Through a combination of expertise, extensive global experience, service and technology, Smart HRM goal is to provide solutions to complex HR challenges and to assist companies in forecasting for future success. By integrating with existing document management systems, Smart HRM bridges the gap between employees and departments to provide Human Resources management solutions. |
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